New Patients

Thank you for considering OrthoUnited for your bone, muscle, and joint care. As the largest, most technologically advanced orthopaedic practice in Northeast Ohio, OrthoUnited is dedicated to helping you get back to living your best life.

Our highly skilled and board-certified orthopedic surgeons and professional, friendly staff are dedicated to providing compassionate care at the highest level.

We appreciate the opportunity to help you heal from your orthopaedic injury or condition, as it is our goal to eliminate your pain and improve your quality of life.

Scheduling Your First Appointment and Patient Registration

If you have not yet scheduled your first appointment with us, please complete the form on our contact page and someone from our staff will contact you within 48 hours. You can also call us at (844) 469-2663.

Our team will guide you on the next steps regarding your patient registration and will inform you of the necessary information and documentation needed for your first visit.

If this is a major medical emergency, DO NOT WAIT! Call 911 or proceed to the nearest emergency room immediately.

For minor, acute orthopaedic injuries, learn more about our Express Care locations. You will be seen by an orthopaedic surgeon upon arrival.

Request An Appointment

Get in touch with OrthoUnited to start your journey toward recovery.

Get Expert Care
What new patients can expect.

What To Expect During Your Initial Visit

Your initial appointment with one of our doctors for an orthopaedic evaluation will most likely include one or more of the following: a discussion of your pain or injury, a review of your family medical history, a thorough physical exam, X-rays, and an MRI. We ask that you bring the following with you to your visit:

  • Any diagnostic films or test results that may have been ordered or performed by another physician, such as X-rays, CT scans, MRIs, or nerve studies
  • Medical records including surgery notes, if applicable
  • List of medications that you currently take and any medical problems you may have

We recommend that you wear clothes that will allow the doctor to fully examine the part of your body where your injury or pain is located. For example, wear loose-fitting pants or shorts (no jeans) for an exam of your knee or hip. For women, if the doctor will be examining your shoulder or back, we encourage you to wear a sports bra.

After we have performed any necessary tests, you will meet again with the doctor to discuss your diagnosis and treatment options. Your doctor will explain your diagnosis in detail and allow you to ask any questions you might have.

Partnering With Your Doctor

During your exam, it’s important to be as specific as possible about your conditions and symptoms. The more you can tell your doctor, the better care we can provide. There may be more than one option for diagnosing and treating your injury or pain. By acting as a partner with your doctor, you can help choose the option that best fits your needs.

Being able to answer the following key questions can help your doctor diagnose and treat your condition:

  • Where is your pain?
  • What are your symptoms?
  • When did they start and how long have you had them?
  • What were you doing when you first noticed the symptoms or pain?
  • Have you received any kind of treatment for your injury or pain (from an urgent care center or ER, primary care doctor, athletic trainer, etc.)?
  • Have you had this problem/injury in the past? If so, what was the diagnosis and how was it treated?
  • Do you have continuing problems because of the previous injury?
  • Have you ever had surgery in that area?
  • What activities related to your job, lifestyle, or sports make your symptoms better or worse?
  • Have you tried treating your pain at home (over-the-counter medication, ice, heat, brace, etc.)? If so, was it effective?

Hospital Affiliations

​​Our doctors have been awarded staff privileges at the following outpatient same-day surgery centers and hospitals:

  • Ohio Specialty Surgical Suites (OS3)
  • OASIS Surgery Center 
  • Aultman Hospital
  • Mercy Medical Center

OrthoUnited Locations

OMNI Canton Campus

4760 Belpar St NW
Canton, OH 44718

(330) 492-9200

Fax: (330) 492-5454

Office Hours:

Monday – Friday: 7am – 5pm


Physical Therapy Hours:

Monday – Thursday: 7:30am – 7pm
Friday: 7:30am – 5pm
Saturday: 8am – 12pm


Express Care Hours:

Monday – Friday: 7am – 8pm
Saturday: 8am – 12pm


OMNI Dover Campus

340 Oxford St, Suite 102
Dover, OH 44622

(330) 602-3200

Fax: (330) 602-3208

Office Hours:

Monday – Friday: 7am – 5pm


Physical Therapy Hours:

Monday: 7:30am – 6pm
Tuesday: 8:30am – 3pm
Wednesday: 7:30am – 6pm
Thursday: 8:30am – 5pm
Friday: 8:30am – 3pm


OMNI Alliance Campus

2211 W. State St
Alliance, Ohio 44601

(330) 680-8735

Fax: (330) 680-8736

Office Hours:

Monday – Friday: 7am – 5pm


Physical Therapy Hours:

Monday: 7:30am – 6pm
Tuesday, Wed, Thurs: 8:30am – 5pm
Friday: 7:30am – 1:30pm


Spectrum North Canton Campus

7442 Frank Ave NW
North Canton, OH 44720

(330) 305-0838

Fax: (330) 491-2048

Office Hours:

Monday – Friday: 8am – 4:45pm


Physical Therapy Hours:

Monday - Friday: 7am - 7pm

(330) 477-9720

Fax: (330) 491-2049


Express Care Hours:

Monday – Friday: 8am – 6pm
Saturday: 9am – 2pm


Spectrum New Philadelphia Therapy Center

1261 Monroe St NW
New Philadelphia, OH 44663

(330) 365-1230

Fax: (330) 365-1766

Office Hours:

Monday: 7am – 7pm
Tuesday: 9am – 2pm
Wednesday: 9am – 7pm
Thursday: 9am – 2pm
Friday: 7:30am – 4pm


Doctors

Meet Northeast Ohio’s most experienced and dedicated orthopaedic doctors and surgeons.

Staff

Receive compassionate care from the area’s most professionally trained and dedicated staff, including our expertly trained orthopaedic surgeons.

Staff

Receive compassionate care from the area’s most professionally trained and dedicated staff, including our expertly trained orthopaedic surgeons.

Stories

Our patients say it best! You get compassionate care from a friendly and talented team of experts.

Our Patients Say It Best

“This was my first time at OrthoUnited. I messed up my knee pretty badly and I was really surprised at how comfortable everyone made me feel. I didn't have to wait long and everyone was so nice. They talk to you like family while being very professional, I feel I'm getting the best care for my knee.”
-Charlotte F.
“I have to say this is the most professional place I’ve ever been. No wait, professional staff, personal care but efficient as well. Your staff is amazing!! The nicest I’ve come across in a long time. I love Dr. O’ Conner. So kind and caring along with being efficient and educational. Will recommend this facility to many others!!”
-Kathryn A.
“First appointment for knee issue. From my initial call through seeing the doctor, everyone has been great. Staff is very pleasant and professional, and the exam was thorough and unhurried. Feel confident they will be able to address my problem. We are fortunate to have a facility of this caliber in Stark County.”
-Susan B
“I am very thankful that I made the right choice to go to OrthoUnited. The staff was very friendly and helpful and the Orthopedic doctor was excellent and extremely informative in helping me get back to a normal life without pain. Now I have peace of mind knowing that there is an awesome Orthopedics practice to go to. Thank you again.”
-Sam M.
“Dr. Pence and OrthoUnited were fantastic on my first visit to explore getting a knee replacement. Everyone from check-in to check-out was so kind and helpful! Dr. Pence took the time to listen to my concerns, answered all my questions and developed a plan to help take care of my knees. He has a wonderful bedside manner and is a compassionate man. Scheduling my surgery, pre-op and follow-up appointments was a quick and easy process. I look forward to living a life without the daily pain I am experiencing and am so glad I found Dr. Pence to help me on that quest!”
-Scarlett

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Request an Appointment

Get in touch with OrthoUnited to start your journey toward recovery.